网络舆情场中信息受众观点测度的机理及路径分析

[目的/意义]整合定性与定量的舆情研究视角,统一多模态研究对象,实现网络舆情信息受众的观点测度,可修复网络舆情分析与治理的理论与实践裂痕。[方法/过程]通过引入网络舆情场的概念,对网络舆情信息受众、受众观点测度的内涵进行诠释,就网络舆情场与信息受众观点测度的逻辑关系加以辩证讨论。[结果/结论]提出网络舆情场内舆情受众观点测度机理和具体测度路径,为后续网络舆情场中的网络舆情信息分析、多维度信息受众观点测度,受众认知规律发现,网络舆情监督和管控限制等层面的研究做相应铺垫。     

基于知识治理的公共档案馆服务质量优化机制研究

[目的/意义] 在公共档案馆服务质量优化中引入知识治理理论,使得复杂的服务质量优化问题获得更本质的理解和更有效的解决途径,为公共档案馆服务质量和服务能力提升提供参考。[方法/过程] 以知识治理理论为支撑,对公共档案馆服务质量优化进行分析与探讨,设计公共档案馆服务质量优化机制。[结果/结论] 通过借鉴和探析知识治理机制,构建公共档案馆服务质量影响因素优化机制,主要包括优化的环境、优化的目标、优化内部动能（治理机制）、优化外部动力和优化过程五个部分。     

An integrated model of workload,autonomy, burnout,job satisfaction,and turnover intention among Taiwanese reporters

This study examines the relationships among workload, news autonomy, burnout, job satisfaction, and turnover intention among Taiwanese reporters. Results of a survey of 1,099 reporters indicate that workload and news autonomy were significantly associated with burnout. In addition, burnout was found to be negatively related to job satisfaction, which in turn had a significant effect on turnover intention. The results not only highlight the important role of workload and news autonomy in predicting burnout, but also extend previous research on journalist burnout by showing that job satisfaction acts as a mediator in the relationship between burnout and turnover intention.     

The “Free Press” of Unionized Journalists and Students

This paper outlines a history of the union organizing of the American Newspaper Guild at Thomson Newspapers’ Peterborough Examiner in Canada from 1968 to 1969. It examines the communication tools that union members used to facilitate this labor organizing and “bite back” at the profitable Thomson chain. Peterborough newsworkers went on strike from November 1968 to April 1969 over union recognition. During the strike, the union members built an unprecedented alliance with Ontario university students, collaboratively launching a strike newspaper called the Peterborough Free Press. Expanding on the concept of temporary labor convergence, this paper considers how strike newspapers can be seen as a form of alternative journalism that newsworkers use as a campaigning tool to communicate their struggles to the public and put pressure on news corporations to bargain with them. This case study is situated in the local institutional contexts of labor relations at the Peterborough Examiner and the news industry in Peterborough, where Thomson Newspapers had a media monopoly. It is based on labor standpoint and signal juncture analyses of union archival documents and newspaper content. The research ultimately suggests that newsworkers should not only focus on communication tools but also build bridges with community members.     

Nurturing Authority

When considering the role of local journalism in a networked media environment, it is crucial to examine how audiences attribute news with the power to define social knowledge. In particular, television news programs need to appeal to audiences by reinforcing a sense of local journalistic authority to assert the parameters of who and what is worthy of coverage. This article presents the findings from interviews with a range of commercial television news viewers in Sydney, Australia. It positions viewership in the context of people’s wider engagement with news, and in relation to their interpersonal and digital social interactions. The paper argues that local audiences have conflicting attitudes to the role of television news, both contesting and re-inscribing the programs with the power to demarcate social, political, and cultural knowledge. It traces how local audiences challenge the ability of news to convey boundaries within the community through processes of exclusion, connecting the contestations to the lived experiences of the individuals. It identifies that television news programs nurture journalistic authority in terms of their local relevance, and it contributes insights on the significance of local news by engaging with the means by which audiences themselves attach social power to journalism.     

A Follower-Centric Approach to Leadership in the Newsroom

This article analyses leadership in the newsroom of the Spanish newspaper El País as well as its impact on the craft of journalism more generally. Through 23 in-depth interviews, we try to elucidate how the newsroom constructs its leaders (in the newsroom, what does it mean to be a leader?), paying particular attention to the main skills considered to be necessary. According to our newsroom findings, not all heads of section or editors-in-chief are leaders, a fact that questions formal authority relations and proclaims expertise and know-how as discriminatory skills. This study emphasizes that the collective recognition of a leader is not an ultimate disposition, but can vary over time: consequently leaders who do not achieve the professional requirements of the newsroom can be denied the status, despite their expertise and experience. Our findings indicate that leaders at El País are those journalists (no matter what their positions) with strong capacities and skills (fundamentally experience, expertise and creativity) to manage form (relationships) and substance (contents) in the daily work of the newsroom. In short, journalists seen as leaders combine reiterated and strong qualities and merit, graphically reflected in the texts they have published for years in the newspaper.     

Citizen-Centered Journalism and Contested Boundaries

This article explores the existence of a “citizen-centered journalism” that sees citizens as crucial participants in the construction of news and as co-creators of their own worlds. Through qualitative case studies of three news organizations, the article examines the motivation for using a citizen-centered approach, the news routines that are required to do so, the categories of content produced, and the perceived impact of this approach. The results suggest these news organizations are working in partnership with communities and striving to give a voice to historically marginalized communities. The journalists, however, see citizen participation as complementary to professional journalistic routines that favor verifiable information, rather than assigning inherent value to it for its own sake.     

Back to the Future

The emergence of “fake news” during the Brexit referendum and Trump election campaign sent news organisations scurrying to establish teams of journalists to debunk deliberately misleading stories and verify facts. This paper examines steps to counter false stories and asks whether normative values of objectivity are about to enjoy a comeback. Typical markers of objectivity (freedom from bias, detachment and fact-based reporting) date back to the nineteenth century and, despite being ingrained in the Anglo-American news culture, have always been subject to challenge. Recently, the growth of partisan and populist media has illustrated deep distrust in traditional news outlets and is questioning whether it is time to jettison objectivity. But are we experiencing a backlash? Through interviews with senior UK-based journalists at legacy news organisations and analysis of editorial policy statements prompted by a UK parliamentary inquiry, the paper explores how fake news is rekindling debate about objectivity and its potential to make quality journalism stand out. It argues that legacy news organisations in the United Kingdom have seized the opportunity to highlight the value of normative practices that draw on familiar components of the objectivity paradigm. But few have the financial strength to bolster the rhetoric with additional editorial resources.     

Placing Facebook

Facebook is challenging professional journalism. These challenges were evident in three incidents from 2016: the allegation that Facebook privileged progressive-leaning news on its trending feature; Facebook’s removal of the Pulitzer Prize-winning “Napalm Girl” photo from the pages of prominent users; and the proliferation of “fake news” during the US presidential election. Using theoretical concepts from the field of boundary work, this paper examines how The Guardian, The New York Times, Columbia Journalism Review and Poynter editorialized Facebook’s role in these three incidents to discursively construct the boundary between the value of professional journalism to democracy and Facebook’s ascendant role in facilitating essential democratic functions. Findings reveal that these publications attempted to define Facebook as a news organization (i.e., include it within the boundaries of journalism) so that they could then criticize the company for not following duties traditionally incumbent upon news organizations (i.e., place it outside the boundaries of journalism). This paper advances scholarship that focuses on both inward and outward conceptions of boundary work, further explores the complex challenge of defining who a journalist is in the face of rapidly changing technological norms, and advances scholarship in the field of media ethics that positions ethical analysis at the institutional level.     

智能化时代传统媒介新闻理念的演进与方法创新

在新闻智能化传播的环境下,传统媒介的新闻信息资源理念发生变化,智能算法成为新闻信息资源获取和开发的重要手段。智能化传播的新闻信息价值判断,建构了新闻事实信息-社会数据信息-用户需求信息三位一体的新闻信息价值确认系统,体现了智能化新闻信息价值理念的特殊追求。新闻信息生产流程中人工智能系统与新闻传播者形成特殊的生产关系,新闻信息生产理念强调人机协作与共处,由此产生新闻报道视野和新闻产品形态的变化。智能化的新闻发布机制,促进了新闻信息的多渠道推送和分散化传播,也有力推动了传统媒介新闻信息传播理念的智能化转变。